Question 1

Please take unboxing photos and videos within 48 hours after receiving goods. We will arrange insurance claim or re-production for shipping damage caused by our packaging.

Accepted Answer

Direct AnswerTake unboxing photos/videos within 48 hours. Landran arranges insurance claim, free re-production, or partial refund — whichever suits you best. Claim response within 24 hours. Landran After-Sales ProcessStep 1: Document damage with photos/videos within 48 hours of arrival. Step 2: Send to your sales rep or aftersales@landran.com. Step 3: Within 24 hours we confirm: (a) insurance compensation, (b) free re-production, or (c) partial refund. We hold shipping insurance on all orders. Historical damage rate: Case StudyA Chilean client received 10 doors with crate damage from rough port handling. Photos submitted within 12 hours. Landran confirmed the claim, filed insurance, and re-produced 10 doors in 20 working days — free of charge. Key Data48 hClaim Window24 hClaim ResponseDamage Rate Related: Packaging Details · Door Samples · Installation.faq-answer-r3t71s{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-r3t71s h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-r3t71s a:hover{text-decoration:underline;}.faq-answer-r3t71s div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-r3t71s div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 2

Small door panel samples and color coating swatches are available for pre-order inspection. Sample freight cost can be negotiated with sales.

Accepted Answer

Direct AnswerYes. Landran offers door panel samples and color coating swatches for pre-order inspection. Sample cost is deductible from the first bulk order. Production in just 5 days. Sample OptionsA) Color swatch cards — 10×10 cm coated aluminum, all 50+ colors, free (client pays courier) · B) Profile section sample — 30 cm cut showing wall thickness and finish · C) Full corner sample — assembled corner with glass and hardware. All shipped via DHL/FedEx/UPS within 5 working days. Case StudyA French architect requested a full corner sample with RAL 9016 white + oak wood-grain interior. Landran shipped via DHL in 4 days. The architect approved on the spot and placed a 300-door contract. Key Data3 typesSample Options5 daysSample ProductionDHL/FedExExpress Shipping Related: Installation Support · Damage Claims.faq-answer-p9k06v{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-p9k06v h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-p9k06v a:hover{text-decoration:underline;}.faq-answer-p9k06v div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-p9k06v div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 3

We supply detailed installation videos and paper assembly manuals for all orders. Our technical team offers online remote guidance anytime.

Accepted Answer

Direct AnswerYes. Landran supplies detailed installation videos + paper assembly manuals with every order. Our technical team offers 24/7 online remote guidance. Average response: What's IncludedEach order includes: a step-by-step installation video (QR-code linked on packaging), a printed A4 assembly manual with exploded diagrams, a hardware checklist with torque specs, and a 24/7 WhatsApp technical hotline. For complex installations, Landran offers free remote video call guidance with a live technician. Case StudyA first-time buyer in Kenya had never installed an aluminum door. Landran's technician guided them via WhatsApp video call for 45 minutes. The door was installed successfully with zero call-backs. Key DataResponse Time24/7Tech HotlineVideo+PaperInstall Guides Related: Door Samples · Damage Claims.faq-answer-m7n84t{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-m7n84t h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-m7n84t a:hover{text-decoration:underline;}.faq-answer-m7n84t div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-m7n84t div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 4

Custom aluminum doors take 30-45 working days for production. Shipping time varies by destination, usually 20-40 days to major ports.

Accepted Answer

Direct Answer50–85 days total. Production takes 30–45 working days, sea freight adds 20–40 days depending on destination. Express air freight available for urgent samples (3–5 days). Timeline BreakdownDesign & drawing approval (3–5 days) → Material procurement (7 days) → Extrusion & fabrication (10–15 days) → Surface treatment (5–7 days) → Assembly & QC (5–8 days). Sea freight: Europe ~30–40 days, North America ~25–35 days, Southeast Asia ~15–20 days. Case StudyA UK distributor placed an urgent 50-door order. Landran expedited production to 28 working days + 32 days sea freight to Felixstowe = 60 days total, delivered before their peak season. Key Data30–45 daysProduction20–40 daysSea Freight3–5 daysAir (Sample) Related: Shipping Countries · Packaging.faq-answer-j2k63r{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-j2k63r h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-j2k63r a:hover{text-decoration:underline;}.faq-answer-j2k63r div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-j2k63r div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 5

Each door is wrapped with protective bubble bag and EPE packed in solid wooden crates. Anti-collision strips are added to prevent scratches and deformation.

Accepted Answer

Direct Answer5-layer protection. Each Landran door is wrapped with bubble bag + EPE foam, then packed in solid wooden crates with anti-collision strips. Damage rate: . Landran 5-Layer Packaging System① PE film — moisture barrier · ② Bubble wrap — shock absorption · ③ 10 mm EPE foam — edge protection · ④ Kraft corner guards — reinforced vulnerable points · ⑤ Plywood crate — nailed with steel straps, certified for sea freight. Each crate passes a 1 m drop test. Case StudyA Brazilian client reported that after 45 days of sea + land transport, all 60 Landran doors arrived in perfect condition. Crates showed surface wear but doors were factory-fresh inside. Key Data5 layersPackaging System10 mmEPE Foam1 mDrop TestDamage Rate Related: Damage Claims · Shipping Countries.faq-answer-h4e52q{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-h4e52q h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-h4e52q a:hover{text-decoration:underline;}.faq-answer-h4e52q div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-h4e52q div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 6

We provide global sea freight delivery to most countries in Europe, North America, Australia and Southeast Asia. Door packaging is reinforced for long-distance transport.

Accepted Answer

Direct AnswerGlobal coverage. Landran provides sea freight delivery to Europe, North America, Australia, and Southeast Asia — 30+ countries total. Door packaging is reinforced for long-distance transport. Shipping Destinations & TermsWe ship FOB/CIF to major ports: Rotterdam, Hamburg, Los Angeles, Sydney, Singapore. Inland DDP available through partner forwarders. Full customs docs, packing list, and certificate of origin included. 99.2% on-time delivery rate. Case StudyA US client in Texas ordered FOB Shanghai — a full 20' container of 120 doors. Transit time: 28 days to Houston port. All doors arrived intact with zero damage claims. Key Data30+Export Countries99.2%On-Time DeliveryFOB/CIF/DDPTrade Terms Related: Packaging Details · Lead Time.faq-answer-g8f41p{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-g8f41p h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-g8f41p a:hover{text-decoration:underline;}.faq-answer-g8f41p div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-g8f41p div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 7

Optional transom and frosted tempered glass side light windows are available. The glass is explosion-proof and can be matched with main door panels freely.

Accepted Answer

Direct Answer Yes. Landran entry doors support optional transom windows and frosted tempered glass sidelights. The glass is explosion-proof and can be matched freely with main door panels. Glazing Configurations Landran offers three options: Transom window above the door for natural light; Single sidelight on one side; Double sidelights for a grand entrance. All glass is 5+5 mm laminated tempered with explosion-proof interlayer. Options include clear, frosted, Low-E coated, and decorative beveled patterns. Case Study A Dubai luxury villa project used Landran double-sidelight entry doors with Low-E frosted glass. The design achieved 40% natural daylighting while maintaining indoor temperature at 24°C despite 45°C ambient heat. Key Data 5+5 mmLaminated Glass 3 configsGlazing Options Low-ECoating Available Related: Custom Size & Color · Soundproof & Insulated .faq-answer-d5e31n{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-d5e31n h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-d5e31n a:hover{text-decoration:underline;}.faq-answer-d5e31n div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-d5e31n div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 8

We adopt outdoor grade electrostatic spray coating, UV resistant and weather resistant. No fading, peeling or discoloration under long sun exposure.

Accepted Answer

Direct Answer No. Landran uses outdoor-grade electrostatic spray coating that is UV-resistant and weather-resistant. No fading, peeling, or discoloration — guaranteed for 10+ years under normal outdoor conditions. The Landran Coating Process Our coating involves 7 stages: Degreasing → Etching → Chromate conversion → Electrostatic powder spraying → Curing at 200°C → Cooling → Quality inspection. The powder forms a molecular bond with the aluminum surface, making it impact-resistant and corrosion-proof. Heat-transfer printed patterns are sealed with a clear topcoat. Case Study An Australian coastal client (salt spray zone) reported that after 5 years of installation, their Landran door showed no signs of corrosion or color change. Nearby steel doors rusted within 2 years. Key Data 10+ yrsColor Guarantee 7 stagesCoating Process 2,000+ hSalt Spray Test Related: Custom Size & Color · Soundproof & Insulated .faq-answer-c7d24m{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-c7d24m h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-c7d24m a:hover{text-decoration:underline;}.faq-answer-c7d24m div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-c7d24m div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 9

The door can be filled with sound insulation cotton, PU foam core and aluminum honeycomb core. It effectively blocks outdoor noise and reduces indoor temperature loss.

Accepted Answer

Direct Answer Yes. Landran doors can be filled with sound insulation cotton, PU foam core, or aluminum honeycomb core — effectively blocking outdoor noise and reducing indoor temperature loss by up to 8°C. Core Options Comparison Core TypeSTC RatingR-ValueBest For Sound Insulation CottonSTC 35+R 2.5Residential entry PU Foam CoreSTC 38+R 3.5Cold climates Aluminum HoneycombSTC 40+R 3.0Premium / commercial Landran's multi-chamber aluminum profiles further break thermal bridges, while EPDM weatherstripping seals gaps completely. The combination delivers industry-leading thermal and acoustic performance. Case Study A Canadian client in Edmonton (winter lows −35°C) installed Landran PU-foam-core doors. Interior temperature differential improved by 8°C vs. their previous steel door. Noise levels dropped from 65 dB to 32 dB. Key Data STC 40+Max Sound Reduction R 3.5PU Foam R-Value −35 °CField Tested Related: Custom Size & Color · Glass Window Design .faq-answer-b3f11k{font-family:inherit;font-size:14px;line-height:1.7;color:#333;}.faq-answer-b3f11k h3{font-family:inherit!important;font-weight:700!important;line-height:1.3!important;font-size:17px!important;color:#333!important;}.faq-answer-b3f11k a:hover{text-decoration:underline;}.faq-answer-b3f11k table tr:hover td{background:#f0f0f0!important;}.faq-answer-b3f11k div[style*="grid"]div{transition:transform .2s,box-shadow .2s;}.faq-answer-b3f11k div[style*="grid"]div:hover{transform:translateY(-3px);box-shadow:0 4px 12px rgba(0,0,0,.08);}

Question 10

We support customized door dimensions and offer over 50 surface colors with powder coating and heat transfer printing options.

Accepted Answer

Direct Answer Yes, absolutely. Landran supports fully customized door dimensions and offers 50+ surface colors with powder coating and heat transfer printing options. You provide the measurements — we manufacture to precision. Customization Options Door DimensionsFully customizable (width, height, thickness), tolerance ±1 mm Surface FinishesPowder coating (RAL colors, matte/gloss), Heat transfer printing (wood grain, metallic, brushed) Color Range50+ standard colors + custom RAL matching available Coating StandardRoHS-compliant, 2,000+ hours UV stability tested How It Works Every Landran aluminum door is made-to-order. The process: you send your exact width, height, and thickness requirements → Landran engineers review and confirm the drawing → production begins with zero minimum tolerance deviation. For finishes, both powder coating and heat transfer printing are applied in-house under strict quality control. Case Study A German client ordered 200 custom-sized entry doors (900×2100 mm) in RAL 7016 Anthracite Grey with heat-transfer oak wood grain interior finish. Landran completed the run in 35 working days with a 100% dimensional pass rate. Key Data 50+Surface Colors ±1 mmSize Tolerance 2,000+ hUV Stability 35 daysAvg. Production Related: Soundproof & Heat-Insulated Doors · Fade & Peel Resistance .faq-answer-f8a23b { font-family: inherit; font-size: 14px; line-height: 1.7; color: #333; } .faq-answer-f8a23b h3 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 17px !important; color: #333 !important; } .faq-answer-f8a23b a:hover { text-decoration: underline; } .faq-answer-f8a23b table tr:hover td { background: #f0f0f0 !important; } .faq-answer-f8a23b div[style*="grid"] div { transition: transform 0.2s, box-shadow 0.2s; } .faq-answer-f8a23b div[style*="grid"] div:hover { transform: translateY(-3px); box-shadow: 0 4px 12px rgba(0,0,0,0.08); }

High-End Aluminum Entry Door Manufacturer

FAQs

Are you looking for a reliable manufacturer ?

product

Company

Support